Jobsrican
Website Clicks Group
Job Description:
To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
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- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
Job Requirements:
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of customer service excellence
- Understanding and application of selling principles
- Good communication skills
- Understanding of stock management procedures
- Strong customer orientation
- Knowledge of beauty and skincare products
Qualification & Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Job Details:
Company: Clicks Group
Vacancy Type: Full Time
Job Location: plettenberg bay, Western Cape, south africa
Application Deadline: N/A
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