Job Description: Takealot.com, a leading South African online retailer, is looking for a highly talented Regional Franchise Operations Manager to join our team in Gauteng. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won't get bored, as long as you are prepared for a challenge and want to build something great. [the_ad id="21943"] Job Responsibilities: Monitor the driver network and address critical escalations Monitor performance metrics to ensure compliance to SLA measures and track success of optimization changes Manage Franchise owners escalations Project manage new hub openings and relocations Analyse data to determine trends and areas of optimisation in driver performance and system logic Assist in hub sales and hub repossessions. Direct supervision of a team of Franchise Managers to ensure operational success of the Franchise Network within the region Measure and report on the day to day performance of the last mile delivery platform within the Gauteng region Train and empower Franchise Managers to implement new processes and policies Manage the execution of new processes and developments within the Gauteng region of the Franchise Network. Assess risk, anticipate bottlenecks, and make trade-offs to balance business needs versus technical constraints Determine root-causes of SLA performance failures through data analysis and on-site inspections if required Partner with Franchisees and their respective Franchise Managers to continuously define and improve upon SOPs Ensure the most effective use of resources and technologies Job Requirements: Ability to handle multiple competing priorities in a fast-paced environment Ability to identify trends in data Being IT or Tech Savvy will be advantageous. Able to prioritise and work under pressure Very organized and professional at all times 5 Years experience with managing Franchisees Strong leadership and communication skills with the ability to Influence internal and external stakeholders Ability to gain buy-in from stakeholders at various levels Relevant Bachelor's Degree (Logistics, Supply Chain, Operational Management) is advantageous Experience in a logistics environment would be to your advantage Proven track record in delivery and execution Applied knowledge in Word, Excel & Powerpoint High energy, self-starter Self-motivated, self-monitoring & self-disciplined Experience within a diverse corporate environment advantageous Experience in an e-commerce environment would be to your advantage Strong Operational and project management Pro-active, takes own initiative Previous experience in the logistics / Supply Chain is advantageous Adaptable to change Ability to motivate for change in the best interests of the business 3+ Years of Management Experience Analytical Thinker Previous Business owner or Senior Management experience is advantageous Job Details: Company: Takealot Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, SA Application Deadline: N/A [the_ad id="21944"] Apply Here jobsrican.com
Jobsrican