Takealot Vacancies Johannesburg – Regional Franchise Operations Manager

Job Description:

Takealot.com, a leading South African online retailer, is looking for a highly talented Regional Franchise Operations Manager to join our team in Gauteng.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.

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Job Responsibilities:

• Monitor the driver network and address critical escalations
• Monitor performance metrics to ensure compliance to SLA measures and track success of optimization changes
• Manage Franchise owners escalations
• Project manage new hub openings and relocations
• Analyse data to determine trends and areas of optimisation in driver performance and system logic
• Assist in hub sales and hub repossessions.
• Direct supervision of a team of Franchise Managers to ensure operational success of the Franchise Network within the region
• Measure and report on the day to day performance of the last mile delivery platform within the Gauteng region
• Train and empower Franchise Managers to implement new processes and policies
• Manage the execution of new processes and developments within the Gauteng region of the Franchise Network.
• Assess risk, anticipate bottlenecks, and make trade-offs to balance business needs versus technical constraints
• Determine root-causes of SLA performance failures through data analysis and on-site inspections if required
• Partner with Franchisees and their respective Franchise Managers to continuously define and improve upon SOPs
• Ensure the most effective use of resources and technologies

Job Requirements:

• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to identify trends in data
• Being IT or Tech Savvy will be advantageous.
• Able to prioritise and work under pressure
• Very organized and professional at all times
• 5 Years experience with managing Franchisees
• Strong leadership and communication skills with the ability to Influence internal and external stakeholders
• Ability to gain buy-in from stakeholders at various levels
• Relevant Bachelor’s Degree (Logistics, Supply Chain, Operational Management) is advantageous
• Experience in a logistics environment would be to your advantage
• Proven track record in delivery and execution
• Applied knowledge in Word, Excel & Powerpoint
• High energy, self-starter
• Self-motivated, self-monitoring & self-disciplined
• Experience within a diverse corporate environment advantageous
• Experience in an e-commerce environment would be to your advantage
• Strong Operational and project management
• Pro-active, takes own initiative
• Previous experience in the logistics / Supply Chain is advantageous
• Adaptable to change
• Ability to motivate for change in the best interests of the business
• 3+ Years of Management Experience
• Analytical Thinker
• Previous Business owner or Senior Management experience is advantageous

Job Details:

Company: Takealot

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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Apply Here

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