Jobsrican
Website Department of Home Affairs
Job Responsibilities:
- Maintain relationship with various stakeholders (Internal and external)
- Ensure the assigned vehicle is clean inside and outside
- Benchmark with various institutions for best practice
- Provide clients support the allocation of services to be provided on necessary relevant phases to follow
- Deal with non-standard requests and issues from staff in the execution of their duties
- Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required
- Keep up to date with compliance and regulatory requirements and liaise with all relevant stakeholders
- Participate in the implementation to improve Civic Services
- Supervise the management of queues on the daily operation of the office
- Provide highest level of prompt and friendly client service
- Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics
- Ensure compliance to all relevant regulatory, internal and external compliance requirements
- Comply with relevant Civic Services frameworks
- Liaise with stakeholders on matters related to Civic Services
Job Requirements:
- Knowledge of National Treasury and Public Finance Management Act
- Knowledge of Human Resource Regulatory Framework
- Proven client focus and orientation • Communication and soundinterpersonal skills
- Conflict management skills
- A valid driver’s licence (Code 10, C) and Public Driver Permit (PDP)
- Knowledge of Public Service Regulations and Civic Services prescripts
- Extensive travelling is required.
Qualification & Experience:
- 1 year clerical / administration experience in operations environment
- A 3 year tertiary qualification in Public Administration / Management or related qualification at NQF Level 6 as recognised by SAQA
Job Details:
Company: Department of Home Affairs
Vacancy Type: Full Time
Job Location: Thohoyandou, Limpopo, South Africa
Application Deadline: N/A
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