First Rand Vacancies – Catering Operations Manager

Job Description:

Job Responsibilities:

Determine targets for revenue growth Identify and implement on opportunities for revenue growth Increase operational efficiency and suggest solutions to enhance cost effectiveness Control costs for business area Plan, implement, manage and report on cost effectiveness and communicate or escalate any variances Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in Engage in cross-functional relationships to obtain and to provide work support Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums Execute defined business strategy by translating it into the business operations Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions Be aware of, and responsive to local conditions Influence the development of appropriate organizational structures, capacity and delivery systems Continually research and benchmark the Catering function against industry standards Investigate and identify new market trends regarding food and beverage options Manage and implement catering experience through new technology for current and future needs across multiple sites Analyse policies processes and procedures in order to identify and implement improvements. Ensure accurate relevant and thorough policies processes and procedures are in place for the function and properly communicated at all levels Monitor adherence to policies processes and procedures and take remedial action where necessary Identify and implement process improvements in line with the functions vision strategy and ongoing client requirements Analyse and interpret reports and administrative documentation in line with stakeholder requirements Manage team in respect of recruitment decisions, performance moderation, talent management process, disciplinary action, recognition and retention of employees Build team succession plans for roles in own area and influence resource planning Ensure timeous, clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth culture Implement people resource planning in line with delivery and performance objectives, within budget and in partnership with specialised areas Implement talent management practices in line with HR policies and procedures Provide direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiatives Ensure that skills are transferred in specific function Implement employment equity plan Identify current and future human capital needs, Ensure effective conflict resolution and respond to any complaints or concerns timeously Coach to improve performance and develop skills of team members, Motivate and keep team engaged, Coach to discuss career progression

Job Requirements:

• Customer Focus
• Conceptual and Big Picture Thinking
• Influence and Impact
• 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level
• Drive and Results Orientation
• Resilience and Stress Management|
• Networking and Connecting
• Relevant Degree in Hospitality Management
• Systemic Scanning
• Developing People

Job Details:

Company: FirstRand

Vacancy Type: Full Time 

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here

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