
Website Altron
Job Description:
The consultant will configure, configure and train WFM customers and to provide after sales support on the system, presentation skills are a requirement. Service calls, multi-tasking and there will be travel local and international.
[the_ad id=”21943″]Job Responsibilities:
- Documenting requirements for configuration and interfacing.
- Analysing enhanced requirements and creating process documentation, diagrams, and feature
- Understanding and configuring Kronos software interfacing products dealing with 3rd party vendor.
- Interface closely with IS business analyst, to keep abreast of new projects and to provide analysts with pertinent end user feedback
- Use the Kronos On-line library as a source of technical information
- Provide Help Desk support and analysis of ongoing end user business flow questions
- Application Training for customers
- Update material as Kronos infrastructure and business processes evolve and include common support topics
- Ensure end-user satisfaction and effectiveness of training by measuring and monitoring business operations
- Use the Kronos Par System in conjunction with the Project Managers to log and resolve product issues
- Consulting customers on system configuration, industry specific features and system processes and procedures pertaining to Kronos
- Specifications pertaining to the Kronos environment
- Signup for the Kronos Web Mailer to receive important information in the form of emails
- Use the Product Forums to log questions and receive responses from other Consultants and Kronos Reps around the world
Job Requirements:
- Knowledge of various browsers
- Some knowledge on Cloud computing
- At least 5 years’ experience in system integration and networking and Time and Labour management would be an advantage.
- Kronos Configuration
- PC application software (MS Office)
- Understanding Mobile technology
- Ability to coordinate and organize multi-tasks to achieve training vision
- SQL Reporting services
- Network and communications (WAN, LAN, DCM) (Advantageous)
- Oracle & SQL relational databases (Advantageous)
- Knowledge of Time and Attendance
- Excellent customer relations skills
- Matric
- Latest MS Windows versions, MS Server 2012 and higher
- Time management and project management skills
Job Details:
Company: Altron
Vacancy Type: Full Time
Job Location: Riverhorse Valley, KwaZulu-Natal, SA
Application Deadline: N/A
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