Job Responsibilities: Maintain and manage sufficient boot stock Technical support, maintenance, trouble shooting on Dell equipment Action and close new calls within customer Service Level Agreement and Mean Time to Respond / Mean to Complete Ensure compliance with Quality Management System (QMS) procedures provided by the Field Service Manager (FSM) Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. Complete administration within time frames as per policies Be pro-active on the calls allocated [the_ad id="21943"] Job Requirements: Valid drivers license and own reliable vehicle Must be flexible to take on additional tasks Dedication to Customers both internally and externally Good communication (verbal and written) skills and interaction skills Qualification & Experience: 2 years of experience in maintaining equipment in an IT environment 1 Years working on desktop equipment Matric qualification Job Details: Company: Altron Vacancy Type: Full Time Job Location: Witbank, Mpumalanga, South Africa Application Deadline: N/A [the_ad id="21944"] Apply Here jobsrican.com
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