African Bank Careers – Sales Consultant

Job Responsibilities:

• Create and maintain productive relationships with internal and external clients by providing advice and assistance
• Accurately capture all client information on Xiriuz as per loan application and supporting documentation
• Print loan agreement for client’s signature
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
• Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
• Explain the Loan Application Process to facilitate client understanding of the process
• Explain compliance requirements to clients and reasons for non-approval of a client’s loan applications
• Maintain professional look and feel of branch (branch neatness and atmosphere)
• Suspend or reject loan applications to be re-quoted as and when required
• Issue copy of Contract / Agreement to Client
• Resolve all client related issues according ABIL’s Client Query Resolution Procedures within set turnaround times and keep clients informed
• Welcome clients and visitors in a friendly and professional manner
• Maintain relationships with internal and external clients by treating them fairly at all times.
• Project / promote the professional image of African Bank by adhering to the dress code, housekeeping, professional behavior and code of conduct
• Report suspicious or fraudulent loan application documents to the Branch Manager
• Explain Terms and Conditions of Banks Products to clients

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Job Requirements:

• Accuracy and speed
• RE5
• Interpersonal and communication Skills
• NQF level 6 (FSB Recognized)
• Administrative skills
• Working knowledge and understanding of ABIL Products, Systems, Policies and Procedures
• Client Focus
• Grade 12 or equivalent
• 2 years sales and client service experience
• Selling Skills

Job Details:

Company: African Bank Limited

Vacancy Type: Full Time

Job Location: Somerset West, Western Cape, SA

Application Deadline: N/A

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Apply Here

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