Saturday , March 15 2025

Sanlam Vacancies Pretoria – Claims Technical Advice Specialist

Website Sanlam

Job Description:

Santam is recruiting for the position of Claims Technical Advice Specialist within the Claims Technical Advice department. Claims Technical Advice operates within the Quality and Knowledge Management which is part and parcel of Claims Services. We are looking for a highly professional and driven individual to assume the role of support to the Claims Technical Advice business in ensuring the claims technical advice activities in claims services, based in Centurion Pretoria. The position reports to the Claims Technical Advice Manager.

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Job Responsibilities:

  • Liaise with underwriting and training concerning ambiguities and shortcomings in policy wordings as input to promote development and or product wording changes.
  • Facilitate claims knowledge transfer through workshops and publication of short-term insurance claims communications.
  • Providing technical advice on matters of interpretation of insurance policy wordings to claims management and different stakeholders within the organisation.
  • Promote uniformity of policy interpretation which will contribute to faster indemnification processes and fair treatment of customers.
  • Perform as subject matter expert in applying principles of insurance law, law delict, contract, evidence, and interpretation of statutes in claims handling.

Job Requirements:

  • Strong industry acumen
  • Strong relationship building skills
  • Excellent knowledge of claims processes
  • Ability to pay attention to detail
  • Solid knowledge of Insurance products (Personal and Commercial etc.)
  • Product knowledge (Commercial and Personal lines);

Qualification & Experience:

  • 3 years or more in operational (claims) environment & underwriting environment
  • Insurance related qualification (COP; ICIBS; HCII)
  • Legal qualification (LLB; Bjuris; or BProc).

Job Details:

Company: Sanlam

Vacancy Type: Full Time

Job Location:  Pretoria, Gauteng, South Africa

Application Deadline: N/A

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