Nedbank Jobs in Vanderbijlpark – Business Manager

Job Description:

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Job Responsibilities:

• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals
• Complete and submit relevant reports in accordance with operational requirements
• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Conduct business activities in line with internal and external service level agreements.
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
• Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
• Understand role relevant systems and processes and implement to minimise risk.
• Ensure service level agreements are adhered to by following business unit process and procedure
• Engage with collaborative partners through collaboration forums and networks.
• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.

Job Requirements:

• Banking knowledge and procedures
• 2-3 years’ experience in Business Acquisition essential
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous
• Principles of project management
• 4-5 years’ Relationship management experience in the financial sector a must
• Industry trends
• NQF Level 6 or Higher in a Financial or Business related field essential
• Valid driver’s license and own reliable transport is essential
• Business writing, terms and definitions, acumen, and principles
• Matric / Grade 12 / National Senior Certificate
• Communication Strategies
• Data analysis

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Vanderbijlpark, Gauteng, SA

Application Deadline: N/A

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