Jobsrican
Website Mr Price Group
Job Description:
Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
[the_ad id=”21943″]Job Responsibilities:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance with policies and procedures.
Job Requirements:
- Good Communication Skills
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
- Understanding of Sales & Service Management
Qualification & Experience:
- NQF level 4 (Grade 12) or equivalent.
- 3 Years’ Experience in Retail (Management Experience Advantageous)
Job Details:
Company: Mr Price Group
Vacancy Type: Full Time
Job Location: Kraaifontein, WESTERN CAPE, South Africa
Application Deadline: N/A
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