
Website Momentum
Job Description:
To effectively contribute to the Hospital Pre-Auth Team, ensuring that the KPI’s and SLA’s are met and that hospital procedures are authorised according to protocol.
[the_ad id=”21943″]Job Responsibilities:
- Be part of a culture that directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
- Assistance with clinical related queries and escalations where applicable
- Accurately resolve client queries and ensure excellent client service
- Demonstrate exemplary team behaviour through personal involvement, commitment and dedication in support of organisational values
- Running of daily reports and distribution to the applicable case managers
- Presenting of complicated cases at clinical meetings when required
- Pre-authorisation of all in-hospital procedures for applicable schemes, according to CRM protocols, telephonically and via email
- Pre-authorisation of all specialised radiology for all schemes, according to CRM protocols
- Accurate and comprehensive recording of notes on the system
- Pre-authorisation of all medical appliances and oxygen for all schemes
Job Requirements:
- Language proficiency in English, Afrikaans and one other South African language – Advantageous
- Understanding of the Medical Scheme Industry – Advantageous
- Exposure to claims and ICD-10 coding – Advantageous
- Valid South African Nursing Council Registration – Essential
Qualification & Experience:
- Degree / Diploma in General Nursing – Essential
- 1-2 Years’ experience in a private hospital – Essential
- Relevant experience in a call centre environment – Advantageous
- Matric / Grade 12 / National Senior Certificate – Essential
- MS Office Suite Experience – Essential
Job Details:
Company: Momentum
Vacancy Type: Full Time
Job Location: Port Alfred, Eastern Cape, South Africa
Application Deadline: N/A
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