Job Description: Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. [the_ad id="21943"] Job Responsibilities: Follow company and department policies and procedures. Maintain confidentiality of proprietary materials and information. Protect the privacy and security of guests and coworkers. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Job Requirements: English Language Proficiency Telephone Etiquette Skills Qualification & Experience: High school diploma/G.E.D. equivalent Less than 1-year related work experience Job Details: Company: Marriott International Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, South Africa Application Deadline: N/A [the_ad id="21944"] Apply Here jobsrican.com
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