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Website Leroy Merlin
Job Description:
Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer.
Job Responsibilities:
- Liaise with Department Manager and merchandisers on products that are preferred by customers
- Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
- Engage customers to understand their needs and guide them in their choice
- Provide appropriate solutions through products and services
- Apply appropriate sales process to build customer relationships and meet sales target
- Ensure high level of customer satisfaction through excellent sales service
- Propose a personalized solution, including products and different services (delivery, installation, etc…).
- Autonomous
- Identify new business opportunities through understanding market trends
- Follow up on sales leads
- Participate in the department commercial action plan
- Assist a customer on total project, before, during, and after sales.
- Assist with the sales process by maintaining a fully stocked store
Job Requirements:
- Proficiency in English
- Curious and assumes initiative
- Understanding of pricing methodologies
- Exceptional customer services
- Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
- Ability to use different channels to realize sales (emails, WhatsApp, phone…)
- Relationship management
- Hardworking and lives by example
- Extensive product knowledge in Lighting
- Passion to serve
- Grade 12 or NQF 4 equivalent
- Proven experience as a sales consultant
- Friendly, helpful, confident and engaging personality
- Problem solving skills
- Ability to multi-task
Job Details:
Company: Leroy Merlin
Vacancy Type: Full Time
Job Location: Fourways, Gauteng, SA
Application Deadline: N/A
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