Thursday , March 27 2025

Jobs at Shoprite – Business Analyst II

Website Shoprite

Job Description:

The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements, providing alternatives and making recommendations. This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements

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Job Responsibilities:

  • Improve and maintain the systems and operational processes within a specific domain.
  • Understand and analyse the current business environment.
  • Plan, arrange and control meetings, workshops and relations with the user during the investigations, design and development of business processes and solutions.
  • Assess risks, costs and potential benefits of alternative business process designs.
  • Advise stakeholders (within IT and Business) to consider solutions which will work best for the business.
  • Plan and organise own work and deliver on promises.
  • Strong commitment to project objectives and delivering high quality work.
  • Foster a partnership between business stakeholders, IT disciplines and the delivery teams. o Collaborating with all disciplines to drive out value adding solutions, and ensuring quick and efficient delivery.
  • To train business users, rendering support and facilitating sessions for end-users.
  • Analyse and document user requirements and assess the business implication of these to the business process involved.
  • Propose and document process improvements where appropriate and provide alternatives / options.
  • Devises, initiates and drives effective small to meduim change initiatives in own area or department.
  • Research & Advise on alternatives presented by the technical designers and answer detailed questions regarding the business design.
  • Focus personal efforts on achieving results aligned to organisation objectives
  • Motivate stakeholders to change practises and consider other alternatives.
  • Taking ownership to maintain knowledge within a specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT.
  • Develop business rules and monitor the implementation of these rules in the development of the various application systems.
  • Work closely with Architects, Designers and Business stakeholders to design and implement solutions.
  • Operate confidently within business strategy, current trends and developments in the retail industry.
  • Confidently engage the most appropriate business representatives to obtain input and agreement on alternatives (related to best practise in the industry) that are presented.
  • Collaborate with user stakeholders in satisfying these requirements.
  • Take responsibility for the timelines within the project plan, of the business analysis effort related to a project.
  • Analyse and understand the customers (Internal and external) that are impacted, through the use of user journeys, research and/or spending time in the various operational areas.
  • Drive and oversee solution assessment and validation. o Identify cultural, business and organisational constraints affecting options for change.
  • Optimize current and potential integrated systems and E2E business processes.
  • Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business Users informed of any changes (also accommodate changes in requirements as they are progressively elaborated).

Job Requirements:

  • Business Analysis certification at Practitioner level (ECBA, CCBA), FTI certification or similar
  • Shares skills and relevant knowledge with others and provides guidance on how to complete tasks.
  • Demonstrates an awareness of own strengths and limitations.
  • Experience working within all aspects of the Software Development Life Cycle (SDLC).
  • Recognises others’ limitations and offers appropriate support, especially during difficult working periods.
  • Confidently provide solutions and ensure an understanding of scope by business user.
  • Evaluate technical solutions and business processes against business requirements.
  • Encourages immediate work colleagues to think of themselves as a team.
  • Degree or Diploma with 3 to 5 years related experience.
  • Results driven
  • Good planning and time management skills 3+ years experience in Retail store processes and practices
  • Research, document and prepare business cases. Review and advise on various business cases which will align with the business strategies of the organisation (including feasibility and business benefits).
  • Contribute to improving ways of work for the BA community – commit to coaching (others) and being coached (self).
  • Keeps own skills and knowledge up to date as needed.
  • Implement feasible techniques to elicit and analyse business problems and translate them into business requirements.
  • Knowledge and Application
  • Actively participate in the development of the BA practice within the organisation.
  • SAP experience – desirable
  • Good business and IT acumen
  • Self-starter, with a can-do attitude
  • Customer focused
  • Analytical thinking
  • Actively investigate and recommend opportunities to optimize the business’ offering and add value to our customers through the solutions we provide.
  • Business understanding of the broader retail industry – desirable
  • Good process modelling skills
  • Excellent communication, both written and verbal
  • Effective relationship management and collaboration skills

Job Details:

Company: Shoprite

Vacancy Type: Full Time

Job Location: Brackenfell, Western Cape, SA

Application Deadline: N/A

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