Firstrand Jobs Near Me – Client Service Representative I

Job Description:

Job Responsibilities:

• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Maximise cross sell opportunities and strengthen client relationships
• Manage the migration of accounts from transactional to Self Service
• Achieve net profit growth for business
• Manage the growth of active customer Account Base to increase client base
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Provide accurate and reliable sales and service statistics.
• Compliance with procedures and processes contained in the Golden Rules.
• Comply with governance in terms of legislative and audit requirements
• Manage own development to increase own competencies
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.

Job Requirements:

• Grade 12 or relevant tertiary qualification.
• 1-2 Years related experience

Job Details:

Company: FirstRand

Vacancy Type: Full Time 

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

Apply Here

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