Eskom Security Vacancies Gauteng – Service Agent Customer Service Area

Job Description:

To provide generic and interface customer services related to specialist fields in a defined geographic area, with the objective of providing efficient customer services.

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Job Responsibilities:

• Perform vending and prepaid activities
• Processing quotations and connection activities
• Conducts all conventional measurement and meter related tasks
• Processes and conducts credit revenue and credit management processes
• Directs the daily customer service activity operations
• Responsible for customer data
• Handle generic service activities
• Build a relationship between their customer base and Eskom via regular proactive interventions

Job Requirements:

• 3 years Customer Service experience
• Relevant 3 years Diploma
• Telephone skills
• Computer skills
• Communication and interpersonal skills
• Stress Management skills
• Customer service and marketing skills
• Planning and organisational skills

Job Details:

Company: Eskom

Vacancy Type: Full Time

Job Location: Ga-rankuwa, Gauteng, SA

Application Deadline: N/A

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Apply Here

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