DSV Vacancies Germiston – Manager

Job Description:

• Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA
• Multi-skilled, motivated and productive staff with low staff turnover;
• Daily cost control, including actual heads not exceeding authorized, and no overtime;
• Budget revenue and EBIT targets consistently met or exceeded;
• All aspects of compliance, including HSE and QMS managed and compliant at all times;
• Contractual obligations and SLA/s consistently achieved
• Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV;

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Job Responsibilities:

• Ensure all client queries are documented, addressed and feedback provided to client within 24 hours;
• Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible;
• Maintain Internal and External Reporting of accurate and high-quality content and format;
• Manage and take ownership of operation/s to:
• Ensure Stock Management processes are carried out and objectives are met daily. This includes daily replenishments, cycle counting and SKU consolidation;
• Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures and specific audit requirements;
• Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant incident reporting (on time and in full);
• Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied;
• Identify, drive and implement improvements in support of productivity & cost savings;
• Ensure daily stock on hand alignment between DSV and client systems, and immediate investigation and CAPA for any variances;
• Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally damaged;
• Ensure Corrective and Preventative Action reports and register are kept up to date;
• Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages;
• Ensure facility, processes and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA;
• Drive monthly cost reviews, tracking and trend measurement at line item level to ensure costs are challenged and every effort is made to avoid or reduce them from month to month;
• Maintain frequent and excellent communication and effective expectation management with client;
• Consistently achieve or exceed EBIT targets;

Job Requirements:

• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
• Experience in Banking sector;
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
• Min 3 years relevant hands on experience managing: GDP / GWP requirements to meet compliant levels of process control, documentation, training, pest control, dust control and excellent housekeeping;
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;
• Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective Packaging, excellent facility housekeeping (5S) and batch and expiry control;
• Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies, Batch and
• Serial Number Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment;

Job Details:

Company: DSV – Global Transport and Logistics

Vacancy Type: Full Time

Job Location: Germiston, Gauteng, SA

Application Deadline: N/A

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