DSV Jobs Vacancies – Supervisor, Operations

Job Description:

The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures and also have to ensure that the DSV strategy, goals and initiatives are cascaded down through the East London operations and the Clients it services.

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Job Responsibilities:

• Planning and dispatching of loads, including allocating Drivers to relevant routes
• Monitoring fuel and Driver overtime costs as well as ensuring vehicles are maintained and serviced
• Client interaction and issue resolution to ensure client satisfaction
• Managing the POD processing as well as Driver debriefing
• Full accountability and supervision of the operation
• Firm and consistent approach to ongoing performance measurement and management of team
• Actively managing daily operational performance to consistently achieve performance metric targets
• Ensuring client’s needs and expectations are consistently met within scope of the SLA
• Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions

Job Requirements:

• Excellent communication and relationship building skills
• Coaching and mentoring skills
• Ability to work under pressure and multi tasking

Qualification & Experience:

• At least 3 years logistics experience, specifically focused on Road Transportation and dealing with Superlink Linehauls and Milkruns
• Experience in capturing POD’s and debriefing of Drivers
• Experience in Driver and Vehicle management
• Experience in monitoring costs and overtime

Job Details:

Company: Global Transport and Logistics

Vacancy Type: Full Time

Job Location: East London, Eastern Cape, South Africa

Application Deadline: N/A

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Apply Here

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