Job Description: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process. A fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. [the_ad id="21943"] Job Responsibilities: Develop Standard Operating Procedures (SOP) for the Fund. Implement quality management strategy and plan for the Fund. Coordinate business process analysis and initiative processes in the Fund. Develop service delivery model and service standards for the Fund. Job Requirements: Knowledge: Industrial engineering practices. Continuous improvement tools. LEAN methodology. Quality Management. Business Process Re-engineering. Continuous improvement techniques. Compensation Fund regulations, policies and procedures. Relevant stakeholders. Customer Services (Batho Pele Principles). Technical Knowledge. The industrial classification system. Customer Service (Batho Pele Principles). Technical Knowledge. The industrial classification system. ISO9001. Project Management. Risk Management and Fund Governance. External Environmental Awareness. Legislative Requirements: COIDA. Public Service Regulations. Public Service Act. Occupational Health and Safety Act (OHS). Public Finance Management Act (PFMA) and National Treasury Regulations. Promotion of Access to Information Act. Constitution Act 108 of 1996 (amended). Qualification & Experience: Three-year tertiary qualification in Engineering or Science including Quality Management/ Operations Management/ Industrial Engineering/ Production Management. 4 years’ functional experience in Business Process Management and Quality Management systems. Job Details: Company: Department of Employment and Labour Vacancy Type: Full Time Job Location: Pretoria, Gauteng, South Africa Application Deadline: N/A [the_ad id="21944"] Apply Here jobsrican.com