Jobsrican
Website Mpumalanga Department of Health
Job Responsibilities:
- Answer calls from the public who reports issues on the hotline. Liaise with programmes of the Department to resolve issues raised on the toll-free hotline / Departmental hotline / Satise Silalele.
- Provide weekly reports of the issues raised and how they have been resolved.
- Manage the departmental hotline.
- Manage the Departmental Satise Silalele hotline.
Job Requirements:
- Conflict management, client orientation and customer focus.
- A pro-active thinker with excellent decision making skills.
- Ability to communicate and implement strategic objectives within an overall provincial framework.
- Verbal and written communication skills.
- Knowledge of Microsoft Office.
- Computer Literacy.
- Good negotiating, decision-making, interpersonal and time management skills.
- Computer literacy.
- Multi-lingual will be an added advantage.
Qualification & Experience:
- Senior Certificate or Equivalent Qualification plus 3 years relevant Experience or Diploma / Degree in Communication.
Job Details:
Company: Mpumalanga Department of Health
Vacancy Type: Full Time
Job Location: Nelspruit, Mpumalanga, South Africa
Application Deadline: N/A
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