Jobsrican
Website The Aurum Institute
Job Description:
To support administration functions in Ecommerce (Takealot) team. Ensuring customer expectations are met through the provision of timely and efficient services whilst also carrying out a variety of duties as required by the business.
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- Ensuring attention to detail and quality in all work, identifying discrepancies and improvements
- Managing and administering returns Secondary Administration Duties
- Recording of KPI data to inform management reporting
- Ensuring items logged for repairs are dispatched accordingly
- Capturing of all information on Takealot – Operations Records
- Promoting good customer service for the team
- Picking items and distributing to Courier Cage
- Supporting admin teams in other departments, when required
Job Requirements:
- Strong customer service focus
- Able to work in a calm and methodical manner
- Able to work on your own initiative without sup
- Able to work to tight deadlines and prioritise workloads
Job Details:
Company: The Aurum Institute
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, South Africa
Application Deadline: N/A
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